/* RDR2 Theme Variables */
:root {
    /* Light Theme */
    --primary-red: #EE0000;
    --primary-black: #191C1F;
    --primary-white: #FFFFFF;
    --secondary-brown: #8B4513;
    --accent-gold: #FFD700;
    --accent-copper: #B87333;
    
    /* Theme Colors */
    --bg-primary: #F5F5DC;
    --bg-secondary: #FFFFFF;
    --bg-tertiary: #FFF8DC;
    --text-primary: #191C1F;
    --text-secondary: #5D4037;
    --border-color: #D2B48C;
    --shadow-color: rgba(25, 28, 31, 0.1);
    --overlay-bg: rgba(0, 0, 0, 0.5);
  }
  
  [data-theme="dark"], .dark-theme {
    --bg-primary: #1A1A1A;
    --bg-secondary: #2D2D2D;
    --bg-tertiary: #3A3A3A;
    --text-primary: #FFFFFF;
    --text-secondary: #CCCCCC;
    --border-color: #555555;
    --shadow-color: rgba(0, 0, 0, 0.3);
    --overlay-bg: rgba(0, 0, 0, 0.8);
  }
  
  /* Base Styles */
  * {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
  }
  
  body {
    font-family: 'Crimson Text', serif;
    background: linear-gradient(135deg, var(--bg-primary) 0%, var(--bg-tertiary) 100%);
    color: var(--text-primary);
    line-height: 1.6;
    min-height: 100vh;
    transition: all 0.3s ease;
  }
  
  .container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 20px;
  }
  
  /* Theme Toggle */
  .theme-toggle {
    position: fixed;
    top: 20px;
    right: 20px;
    z-index: 1000;
  }
  
  .theme-btn {
    background: var(--primary-red);
    color: white;
    border: none;
    padding: 12px 20px;
    border-radius: 25px;
    cursor: pointer;
    font-family: 'Cinzel', serif;
    font-weight: 600;
    display: flex;
    align-items: center;
    gap: 8px;
    transition: all 0.3s ease;
    box-shadow: 0 4px 15px var(--shadow-color);
  }
  
  .theme-btn:hover {
    background: #CC0000;
    transform: translateY(-2px);
    box-shadow: 0 6px 20px var(--shadow-color);
  }
  
  /* Header */
  .header {
    background: linear-gradient(90deg, var(--primary-red) 0%, #CC0000 100%);
    color: white;
    padding: 15px 0;
    box-shadow: 0 4px 20px var(--shadow-color);
    position: sticky;
    top: 0;
    z-index: 100;
  }
  
  .header .container {
    display: flex;
    justify-content: space-between;
    align-items: center;
  }
  
  .logo {
    display: flex;
    align-items: center;
    gap: 15px;
  }
  
  .logo i {
    font-size: 2rem;
    color: var(--accent-gold);
  }
  
  .logo h1 {
    font-family: 'Cinzel', serif;
    font-size: 2rem;
    font-weight: 700;
    text-shadow: 2px 2px 4px rgba(0, 0, 0, 0.3);
  }
  
  .nav {
    display: flex;
    gap: 30px;
  }
  
  .nav-link {
    color: white;
    text-decoration: none;
    font-family: 'Cinzel', serif;
    font-weight: 600;
    padding: 10px 20px;
    border-radius: 25px;
    transition: all 0.3s ease;
    position: relative;
  }
  
  .nav-link:hover,
  .nav-link.active {
    background: rgba(255, 255, 255, 0.2);
    transform: translateY(-2px);
  }
  
  /* Main Container */
  .main-container {
    padding: 40px 0;
  }
  
  .section {
    display: none;
  }
  
  .section.active {
    display: block;
  }
  
  .section-title {
    font-family: 'Cinzel', serif;
    font-size: 2.5rem;
    color: var(--primary-red);
    text-align: center;
    margin-bottom: 40px;
    text-shadow: 2px 2px 4px var(--shadow-color);
  }
  
  /* Stats Grid */
  .stats-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
    gap: 30px;
    margin-bottom: 50px;
  }
  
  .stat-card {
    background: var(--bg-secondary);
    padding: 30px;
    border-radius: 15px;
    box-shadow: 0 8px 25px var(--shadow-color);
    border: 2px solid var(--border-color);
    display: flex;
    align-items: center;
    gap: 20px;
    transition: all 0.3s ease;
    position: relative;
    overflow: hidden;
  }
  
  .stat-card::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 4px;
    background: linear-gradient(90deg, var(--primary-red), var(--accent-gold));
  }
  
  .stat-card:hover {
    transform: translateY(-5px);
    box-shadow: 0 12px 35px var(--shadow-color);
  }
  
  .stat-icon {
    background: linear-gradient(135deg, var(--primary-red), #CC0000);
    color: white;
    width: 60px;
    height: 60px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.5rem;
  }
  
  .stat-content h3 {
    font-family: 'Cinzel', serif;
    color: var(--text-secondary);
    margin-bottom: 5px;
  }
  
  .stat-number {
    font-size: 2rem;
    font-weight: 700;
    color: var(--primary-red);
    font-family: 'Cinzel', serif;
  }
  
  /* Activity Section */
  .activity-section {
    background: var(--bg-secondary);
    padding: 30px;
    border-radius: 15px;
    box-shadow: 0 8px 25px var(--shadow-color);
    border: 2px solid var(--border-color);
  }
  
  .activity-section h3 {
    font-family: 'Cinzel', serif;
    color: var(--primary-red);
    margin-bottom: 20px;
    font-size: 1.5rem;
  }
  
  .activity-item {
    display: flex;
    align-items: center;
    gap: 15px;
    padding: 15px;
    border-bottom: 1px solid var(--border-color);
    transition: all 0.3s ease;
  }
  
  .activity-item:hover {
    background: var(--bg-tertiary);
    border-radius: 8px;
  }
  
  .activity-item:last-child {
    border-bottom: none;
  }
  
  .activity-icon {
    background: var(--accent-gold);
    color: var(--primary-black);
    width: 40px;
    height: 40px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
  }
  
  .activity-content {
    flex: 1;
  }
  
  .activity-title {
    font-weight: 600;
    color: var(--text-primary);
  }
  
  .activity-time {
    color: var(--text-secondary);
    font-size: 0.9rem;
  }
  
  /* Tickets Section */
  .tickets-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 30px;
    flex-wrap: wrap;
    gap: 20px;
  }
  
  .btn-primary {
    background: linear-gradient(135deg, var(--primary-red), #CC0000);
    color: white;
    border: none;
    padding: 12px 25px;
    border-radius: 25px;
    font-family: 'Cinzel', serif;
    font-weight: 600;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 8px;
    transition: all 0.3s ease;
    box-shadow: 0 4px 15px var(--shadow-color);
  }
  
  .btn-primary:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 20px var(--shadow-color);
  }
  
  .btn-secondary {
    background: var(--bg-secondary);
    color: var(--text-primary);
    border: 2px solid var(--border-color);
    padding: 12px 25px;
    border-radius: 25px;
    font-family: 'Cinzel', serif;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.3s ease;
  }
  
  .btn-secondary:hover {
    background: var(--bg-tertiary);
    transform: translateY(-2px);
  }
  
  .ticket-filters select {
    background: var(--bg-secondary);
    color: var(--text-primary);
    border: 2px solid var(--border-color);
    padding: 10px 15px;
    border-radius: 8px;
    font-family: 'Crimson Text', serif;
    cursor: pointer;
  }
  
  .tickets-grid {
    display: grid;
    gap: 20px;
  }
  
  .ticket-card {
    background: var(--bg-secondary);
    padding: 25px;
    border-radius: 12px;
    box-shadow: 0 6px 20px var(--shadow-color);
    border: 2px solid var(--border-color);
    transition: all 0.3s ease;
  }
  
  .ticket-card:hover {
    transform: translateY(-3px);
    box-shadow: 0 8px 25px var(--shadow-color);
  }
  
  .ticket-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    margin-bottom: 15px;
  }
  
  .ticket-title {
    font-family: 'Cinzel', serif;
    font-size: 1.2rem;
    color: var(--text-primary);
    margin-bottom: 5px;
  }
  
  .ticket-id {
    color: var(--text-secondary);
    font-size: 0.9rem;
  }
  
  .ticket-priority {
    padding: 5px 12px;
    border-radius: 15px;
    font-size: 0.8rem;
    font-weight: 600;
    text-transform: uppercase;
  }
  
  .priority-low { background: #4CAF50; color: white; }
  .priority-medium { background: #FF9800; color: white; }
  .priority-high { background: #F44336; color: white; }
  .priority-urgent { background: #9C27B0; color: white; }
  
  .ticket-description {
    color: var(--text-secondary);
    margin-bottom: 15px;
    line-height: 1.5;
  }
  
  .ticket-footer {
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-size: 0.9rem;
    color: var(--text-secondary);
  }
  
  /* Chat Section */
  .chat-container {
    background: var(--bg-secondary);
    border-radius: 15px;
    box-shadow: 0 8px 25px var(--shadow-color);
    border: 2px solid var(--border-color);
    overflow: hidden;
    max-width: 800px;
    margin: 0 auto;
  }
  
  .chat-header {
    background: linear-gradient(90deg, var(--primary-red), #CC0000);
    color: white;
    padding: 20px;
    display: flex;
    align-items: center;
    gap: 15px;
  }
  
  .ai-avatar {
    background: var(--accent-gold);
    color: var(--primary-black);
    width: 50px;
    height: 50px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.5rem;
  }
  
  .ai-info h3 {
    font-family: 'Cinzel', serif;
    margin-bottom: 5px;
  }
  
  .status {
    font-size: 0.9rem;
    opacity: 0.9;
  }
  
  .status.online::before {
    content: '●';
    color: #4CAF50;
    margin-right: 5px;
  }
  
  .chat-messages {
    height: 400px;
    overflow-y: auto;
    padding: 20px;
    background: var(--bg-tertiary);
  }
  
  .message {
    margin-bottom: 20px;
    max-width: 80%;
  }
  
  .ai-message {
    margin-right: auto;
  }
  
  .user-message {
    margin-left: auto;
    text-align: right;
  }
  
  .message-content {
    background: var(--bg-secondary);
    padding: 15px;
    border-radius: 15px;
    box-shadow: 0 2px 10px var(--shadow-color);
    border: 1px solid var(--border-color);
  }
  
  .user-message .message-content {
    background: var(--primary-red);
    color: white;
  }
  
  .message-time {
    font-size: 0.8rem;
    color: var(--text-secondary);
    margin-top: 5px;
  }
  
  .chat-input {
    padding: 20px;
    background: var(--bg-secondary);
    display: flex;
    gap: 10px;
    border-top: 1px solid var(--border-color);
  }
  
  .chat-input input {
    flex: 1;
    padding: 12px 15px;
    border: 2px solid var(--border-color);
    border-radius: 25px;
    background: var(--bg-tertiary);
    color: var(--text-primary);
    font-family: 'Crimson Text', serif;
  }
  
  .chat-input input:focus {
    outline: none;
    border-color: var(--primary-red);
  }
  
  .send-btn {
    background: var(--primary-red);
    color: white;
    border: none;
    width: 45px;
    height: 45px;
    border-radius: 50%;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.3s ease;
  }
  
  .send-btn:hover {
    background: #CC0000;
    transform: scale(1.1);
  }
  
  /* Analytics Section */
  .analytics-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(400px, 1fr));
    gap: 30px;
  }
  
  .chart-container {
    background: var(--bg-secondary);
    padding: 30px;
    border-radius: 15px;
    box-shadow: 0 8px 25px var(--shadow-color);
    border: 2px solid var(--border-color);
  }
  
  .chart-container h3 {
    font-family: 'Cinzel', serif;
    color: var(--primary-red);
    margin-bottom: 20px;
    text-align: center;
  }
  
  /* Modal */
  .modal {
    display: none;
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: var(--overlay-bg);
    z-index: 1000;
    backdrop-filter: blur(5px);
  }
  
  .modal.active {
    display: flex;
    align-items: center;
    justify-content: center;
  }
  
  .modal-content {
    background: var(--bg-secondary);
    border-radius: 15px;
    box-shadow: 0 20px 50px var(--shadow-color);
    border: 2px solid var(--border-color);
    max-width: 500px;
    width: 90%;
    max-height: 90vh;
    overflow-y: auto;
  }
  
  .modal-header {
    background: linear-gradient(90deg, var(--primary-red), #CC0000);
    color: white;
    padding: 20px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    border-radius: 13px 13px 0 0;
  }
  
  .modal-header h3 {
    font-family: 'Cinzel', serif;
    margin: 0;
  }
  
  .close-btn {
    background: none;
    border: none;
    color: white;
    font-size: 1.5rem;
    cursor: pointer;
    padding: 5px;
    border-radius: 50%;
    transition: all 0.3s ease;
  }
  
  .close-btn:hover {
    background: rgba(255, 255, 255, 0.2);
  }
  
  .modal-body {
    padding: 30px;
  }
  
  .form-group {
    margin-bottom: 20px;
  }
  
  .form-group label {
    display: block;
    font-family: 'Cinzel', serif;
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: 8px;
  }
  
  .form-group input,
  .form-group select,
  .form-group textarea {
    width: 100%;
    padding: 12px 15px;
    border: 2px solid var(--border-color);
    border-radius: 8px;
    background: var(--bg-tertiary);
    color: var(--text-primary);
    font-family: 'Crimson Text', serif;
    transition: all 0.3s ease;
  }
  
  .form-group input:focus,
  .form-group select:focus,
  .form-group textarea:focus {
    outline: none;
    border-color: var(--primary-red);
    box-shadow: 0 0 0 3px rgba(238, 0, 0, 0.1);
  }
  
  .form-actions {
    display: flex;
    gap: 15px;
    justify-content: flex-end;
    margin-top: 30px;
  }
  
  /* Responsive Design */
  @media (max-width: 768px) {
    .header .container {
      flex-direction: column;
      gap: 15px;
    }
    
    .nav {
      gap: 15px;
    }
    
    .nav-link {
      padding: 8px 15px;
      font-size: 0.9rem;
    }
    
    .stats-grid {
      grid-template-columns: 1fr;
    }
    
    .tickets-header {
      flex-direction: column;
      align-items: stretch;
    }
    
    .analytics-grid {
      grid-template-columns: 1fr;
    }
    
    .form-actions {
      flex-direction: column;
    }
    
    .theme-toggle {
      top: 10px;
      right: 10px;
    }
    
    .theme-btn {
      padding: 10px 15px;
      font-size: 0.9rem;
    }
  }
  
  /* Animations */
  @keyframes fadeInUp {
    from {
      opacity: 0;
      transform: translateY(30px);
    }
    to {
      opacity: 1;
      transform: translateY(0);
    }
  }
  
  .section.active {
    animation: fadeInUp 0.5s ease;
  }
  
  /* Custom Scrollbar */
  ::-webkit-scrollbar {
    width: 8px;
  }
  
  ::-webkit-scrollbar-track {
    background: var(--bg-tertiary);
  }
  
  ::-webkit-scrollbar-thumb {
    background: var(--primary-red);
    border-radius: 4px;
  }
  
  ::-webkit-scrollbar-thumb:hover {
    background: #CC0000;
  }